Legal notice
Last updated: August 31, 2026
WEBSITE AND BRAND
Website: https://emberena.com
Emberena is a personalized art and keepsake brand operated by Jiangxi Sinotrade Through International Logistics Ltd.
LEGAL OPERATOR
Company Name:
Jiangxi Sinotrade Through International Logistics Ltd.
Registered Business Address:
Room 8317-1, 3rd Floor, Building 1#, Xicheng Science and Technology Park, No. 169, Xiangjiang Avenue, Ganzhou Economic and Technological Development Zone, Ganzhou City, Jiangxi Province, China
CONTACT
For general customer service and questions concerning this website:
Email: support@emberena.com
For order-related assistance:
Email: orders@emberena.com
For returns, damaged products, replacements, or refunds:
Email: returns@emberena.com
For privacy and personal-data requests:
Email: privacy@emberena.com
ECOMMERCE PLATFORM
The Emberena online store is hosted and powered by Shopify. Shopify provides the ecommerce platform used to operate the store, but products sold through this website are offered and sold by Emberena and its legal operator.
PRODUCTION AND FULFILLMENT
Emberena offers personalized, made-to-order products. We may use third-party printing, framing, technology, fulfillment, and shipping providers, including production and fulfillment partners located in the United States, to produce and deliver customer orders.
INTELLECTUAL PROPERTY
Unless otherwise stated, the Emberena name, logo, brand elements, website content, artwork, product templates, layouts, graphics, photographs, text, and other original materials displayed on this website are owned by or licensed to Emberena.
These materials may not be copied, reproduced, modified, distributed, sold, republished, or used for commercial purposes without prior written authorization.
Customer-submitted photographs and other original customer content remain subject to the ownership rights of the customer or the applicable rights holder. Our limited right to process Customer Content is described in our Terms of Service and Privacy Policy.
POLICY INFORMATION
Use of this website and purchases made through it are also governed by our:
The current versions of these policies are available through the policy links displayed on our website.
RETURN ADDRESS NOTICE
The registered business address listed in this Legal Notice is not a customer return address.
Do not send products to this address without prior written authorization. If a return is approved, the appropriate return instructions and return address will be provided by email.